The Benefits of e-Business Performance Measurement Systems. A report for CIMA – the Chartered Institute of Management Accountants
David Barnes and Matthew Hinton (Auth.)
To participate fully in the new world of e-business, organisations have to make significant financial investments. How then, should they evaluate e-business investment proposals and monitor the resulting performance of their on-line business operations? To what extent are traditional performance measurement systems fit for a world where clicks not bricks determine business success? This CIMA report describes research investigating how organisations have been adapting their performance measurement systems for e-business. The research aimed to identify the features and benefits of an effective e-business performance measurement system by studying twelve organisations that have had some success in developing performance measurement systems suitable for the on-line environment.
* Based on four years of case study research inlcuding interviews with 12 managers
* offers a distinctive view of e-business in measuring the performance of a business
* Recommendations are made based on the findings from cross case analysis
* Based on four years of case study research inlcuding interviews with 12 managers
* offers a distinctive view of e-business in measuring the performance of a business
* Recommendations are made based on the findings from cross case analysis
Kategorije:
Godina:
2008
Izdanje:
1
Izdavač:
CIMA Publishing
Jezik:
english
Strane:
69
ISBN 10:
1856175251
ISBN 13:
9781856175258
Fajl:
PDF, 1021 KB
IPFS:
,
english, 2008